Surrender Your Pet FAQs

Surrender FAQs

Is there a fee to surrender my pet?
I found a lost/stray animal. Will GHS accept him/her?
I can no longer keep my pet. Will GHS accept him/her?
How long will my pet stay your facility?
How can I find out if my animal has been adopted?
I changed my mind and would like my pet back. What do I do?
I surrendered my pet to GHS and he/she was adopted by new owners. I have decided I want him/her back. Can you retrieve my pet or give me the contact information for the new owner?
I’m surrendering several of my pets. Will they be adopted out together?
Why can’t I turn in more than one adult cat at a time?
I adopted a pet from GHS. Can I return the pet if he/she is not a good fit for my home? I can no longer care for him/her?
Why don’t you take sick or heartworm-positive animals?
Is there a fee to surrender my pet?

There is NO charge to turn in puppies or kittens under 6 months old. However, there is a $25 fee to relinquish a pet aged 6 months or older. This fee covers a very small portion of the expenses incurred in providing care for your pet prior to adoption. Aside from providing healthy food, clean housing & a caring environment, the Greenville Humane Society pays for the following services for each surrendered animal :

  • Essential vaccinations
  • Screening and treatment of intestinal parasites
  • Deworming medication
  • Testing for Feline Leukemia & Feline Immunodeficiency Virus (FIV)
  • Testing for Heartworm Disease
  • Regular applications of flea/tick & heartworm preventative
  • Spay/Neuter surgery (if needed)

Caring for your animal costs the shelter more money than earned in adoption and relinquishment fees. Being a 501(c)(3) non-profit, relying 100% on donations, every dollar impacts an animal’s life. Therefore, additional donations are greatly appreciated. Your generosity will help your pet and others in their journey to find their forever homes.

I found a lost/stray animal. Will GHS accept him/her?

No. If you have a stray animal we kindly ask you take it to the Greenville County Shelter located at 328 Furman Hall Rd., or call (864) 467-3950. Owners who have lost their pets need a central location to find them, and that is their local municipal agency (animal control/shelter). Furthermore, as a limited-access, no-kill facility, we need to use our space to save the most lives possible. During the five-day period in which strays must be detained according to state law, they occupy space, denying countless animals the opportunity to be surrendered and adopted to forever homes.

I can no longer keep my pet. Will GHS accept him/her?

As a no-kill facility, we are unable to take in all animals for space limitation reasons. For the safety of our animals and potential adopters, your pet must pass a temperament and medical evaluation. If it is concluded that an animal is not a candidate for our adoption program due to health or behavior issues, we will counsel the pet owner on alternative options and assist you in the best way possible.

We cannot accept:

  • Stray animals: If you have found a stray animal please take it to Greenville County Animal Care Services (GCACS) located at 328 Furman Hall Rd., or call (864) 467-3950.
  • Kittens that weigh less than 2 pounds.
  • Animals with known aggression problems or animals that have bitten someone.
  • Pit Bulls or Pit-Bull mixes.
  • Animals with behavioral disturbances that would prevent them from being adopted.
How long will my pet stay your facility?

We treat all animals in our Adoption Center like any loving pet owner would and do not euthanize animals due to capacity limits or the length of an animal’s stay. All animals in the Greenville Humane Society Adoption Center remain on our floor until they are adopted.

How can I find out if my animal has been adopted?

You can track him/her on the adoption page of our website. If your animal’s photo has been removed, the animal has been adopted. To see a list of the animals on our adoption floor, use our Adoptable Pet Search.

I changed my mind and would like my pet back. What do I do?

Once you surrender an animal to GHS, you forfeit all right of ownership to the animal. If the animal is still available for adoption, you may go through our adoption process; however, you will be subject to the same standards as any other potential adopter and will pay the full adoption fee.

I surrendered my pet to GHS and he/she was adopted by new owners. I have decided I want him/her back. Can you retrieve my pet or give me the contact information for the new owner?

No. Once you surrender an animal to GHs, you forfeit all rights to the animal. We respect the privacy of our customers and keep all contact information strictly confidential.

I’m surrendering several of my pets. Will they be adopted out together?

We will try our best. However, there is a chance your animals will be adopted out to separate loving forever homes.

Why can’t I turn in more than one adult cat at a time?

As a limited-access, no-kill facility, we have room for only 12 cats on our adoption floor at a time. Therefore, we want to provide everyone with an equal opportunity to surrender their felines.

I adopted a pet from GHS. Can I return the pet if he/she is not a good fit for my home? I can no longer care for him/her?

Yes, if the animal was adopted less than 10 days prior, he/she can be surrendered through our Adoption Center, whereby, you will be eligible for an animal exchange form good for 90 days. However, if the animal was adopted more than 10 days prior, the animal must be re-evaluated by our Admissions department and no exchange will be granted. All animals must pass the same admissions criteria whether they are new or previously adopted.

Why don’t you take sick or heartworm-positive animals?

We do not admit sick or heartworm-positive animals for a variety of reasons:

  • We do not have the funds to purchase the needed medical equipment necessary to diagnose or treat severe injuries or illnesses.
  • Animals with contagious diseases (i.e. URI, Kennel Cough, etc.) would infect the animals presently in our care and we only have minimal on-site space to house our sick animals.
  • Pets undergoing heartworm treatment are required to be in long-term foster homes (up to 3 months) and most foster parents cannot make that time commitment.

We wish we had unlimited funds to care for every ailing pet that appeared on our doorstep. Unfortunately, with thousands of homeless animals in Greenville and limited space at our facility, our efforts are best used to take and place as many healthy pets into homes as possible.

Please note: Greenville Humane Society is a no-kill facility. Animals are NOT euthanized due to capacity or length of stay in our Adoption program. They remain on our Adoption floor until adopted into a forever home.

Menu